What is Mediation?

Mediation is a voluntary, confidential process in which a neutral mediator guides parties who are involved in a dispute through a thorough discussion of the issues, and helps them identify and carefully consider possible resolutions. Mediators do not make any decisions about who is right or wrong, and they have no authority to require anyone to do anything. The parties themselves are responsible for devising a resolution to their dispute, and for following through with it.

Why use Mediation?

• Provided without cost.

• Allows full discussion of all issues by all parties.

• Restores and improves communication.

• Preserves relationships between parties.

• Faster than appeal process.

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